FAQ'S

What materials are used in your jewelry?

In each jewelry piece description, you can find details about the material used. Our pieces may include 925 Sterling Silver, Stainless Steel, or Gold Plating. It’s always important to read the item description carefully, or feel free to contact us for more information.

How should I care for my jewelry?

Here’s a link to our jewelry care guide:

What is your return/exchange policy?

Here’s a link to our return policy:

How long will it take to receive my order?

Orders are processed within two to three days and then shipped via postal service. The estimated delivery time is 5 to 7 days, depending on postal service conditions.

Can I track my order?

Yes, we provide a tracking number for your order.

How can I contact customer service if I have an issue?

Of course, we’re here to help. You can contact us at our email: bavicacreations.com